Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-charge-connector-repair.collision-talk.com (hereafter referred to as “Tesla Charge Connector Repair” or “we,” “our,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, and management of information from our users in accordance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Personal Information Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies, which govern the collection and use of your data.

Processing Activities

This Privacy Policy is relevant when you:

  • Utilize our applications and services as an authorized user
  • Visit any pages within our websites linked to this policy
  • Receive communications from us via email, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data for the purpose of providing and improving our services. These include:

  • Account Information: Details related to your user account, including usernames, passwords, and profile settings.
  • Payment Information: Data associated with your payment methods used on our platform, such as credit card numbers, billing addresses, and transaction history.
  • Financial Information: Personal financial details required for billing and accounting purposes.
  • Purchase Information: Records of products or services you have purchased from us, including order numbers, quantities, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, advertising IDs, or device tokens.
  • Location Data: Geographic tracking data provided by your browser or device when you interact with our services.
  • Feedback: Comments, reviews, and responses you share with us regarding our products and services.
  • Social Media Information: Personal data obtained from social media platforms when you connect your accounts to interact with us.
  • Product Information: Details about the products you interact with or purchase on our platform.

We collect this information through direct user input, interactions with our services, and automated tracking technologies (e.g., cookies, pixels). Additionally, third parties may provide us with personal data in accordance with their privacy policies.

Cookies

We employ cookies to enhance your experience and understand how users interact with our platform. Cookies are small text files stored on your browser or device that serve various purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as enabling you to log in.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking site usage to measure and improve performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes specified in this policy or as required by law. Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize the collected data securely.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption: Secure data transmission and storage using industry-standard encryption protocols.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18 (or the applicable age limit in your jurisdiction). If you believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you are entitled to certain rights regarding your personal data, including:

  • Access to your data
  • Correction or rectification of inaccurate data
  • Erasure (right to be forgotten) of your data
  • Restriction on processing your data
  • Portability of your data
  • Objection to the processing of your data
  • Non-discrimination for exercising your privacy rights

To exercise these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any changes.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or unsubscribing from our communications:

Email: [email protected]

Mail: [Our Physical Address]

We are committed to handling your personal data with the utmost care and transparency. Thank you for choosing Tesla Charge Connector Repair.